WhatsApp healthcare engagement — for labs, pharma and hospitals.

WhatsApp journeys for diagnostic-lab recall, pharma PSPs, and clinics, designed by doctors.

Step 1
Seamless QR Onboarding
Step 2
Welcome Message
Step 3
Doctor-Reviewed Education
Step 4
Medication Reminders
Step 5
Care Team Follow-up

Trusted by healthcare leaders across India

Mankind Pharma
Manipal TRUtest
Sampurna Diagnostics
Sen Diagnostics, Bihar
Save Sight Centre, Delhi
iClinix Advanced Eye Care, Delhi
Vansh IVF & Hospital, Lucknow
70,000+
Patients in active programs
Across PSP, recall, and engagement journeys in market
6+
Languages
Including major Indian languages plus additional locales for enterprise programs
85%+
WhatsApp Read Rate
Compared to ~20% for SMS/email outreach

End-to-End WhatsApp Healthcare Engagement Platform

Interactive WhatsApp Flows

Smart conversational flows for capturing patient details, conducting surveys, and collecting feedback. Streamline adherence monitoring with interactive forms and questionnaires.Features include multi-step forms, conditional logic, and seamless integration with your business logic.

Appointment Reminders with Location

Automated appointment confirmation and reminders with clinic location and directions attached. Reduce no-shows by making it easy for patients to find and reach your practice on time.

Medication Reminders

Personalized medication reminders with dosage instructions and timing alerts. Improve treatment adherence by ensuring patients never miss their medications.Ideal for chronic disease management, post-operative care, and pharmaceutical companies looking to enhance patient compliance rates and medication adherence programs.

Multi-lingual Educational Content

Condition-specific educational content in multiple languages. Help patients understand their diagnosis and treatment plan in their preferred language for better health outcomes. Our doctor-led content team creates engaging health education videos, infographics, and interactive content in regional languages.

Digital Medical Documents

Instant delivery of digital bills, prescriptions, and medical reports via WhatsApp. Provide patients with secure, accessible medical documents they can easily share and store.Essential for modern healthcare practices, hospitals, and diagnostic centers looking to digitize their patient communication and reduce paper-based workflows.

WhatsApp Interactive Flows WhatsApp Appointment Reminder with Location WhatsApp Medication Reminders WhatsApp Multi-lingual Content WhatsApp Digital Medical Documents
What we run

Engagement programs across the healthcare journey

WhatsApp programs for pharma, labs, and hospitals: reminders, recall, enrolment, and dashboards your field teams use.

Patient programs

PSP, adherence & support

  • Therapy-specific videos, infographics, and health tips
  • Medication reminders timed to the regimen
  • Patient feedback on side effects and drop-off
  • A unique enrolment QR for every doctor
  • Doctor, MR, and country dashboards
WhatsApp PSP for pharma
Diagnostic & pathology labs

Recall, retest & retention

  • Test-specific videos, infographics, and health tips
  • Retest reminders timed to the clinical window
  • Improved/worsened messages when a value changes
  • Different journeys by age, gender, and test
  • Catalog updates to referring doctors
WhatsApp recall for labs
Clinics & hospitals

Leads, visits & follow-up

  • Diagnosis- and procedure-specific videos, infographics, and tips
  • Capture enquiries and book visits on WhatsApp
  • Appointment reminders and post-visit follow-up
  • Two-way chat with the front desk
  • Dashboard of who booked, dropped, or needs a call
Clinic & hospital engagement
Client Dashboards

Program analytics your teams can act on

Track patient journeys, HCP enablement, reads, bookings, languages, and outcomes in one operating view—so teams can report on what is actually moving.

Diabetes HbA1c recall program

Sample program · Uttar Pradesh, Karnataka, Tamil Nadu · illustrative data

Patients added
775
+18% MoM
Messages sent
1,198
+12%
Read rate
76.5%
+5.2%
Bookings
163
+24%
Weekly engagement
Language mix
Hindi
46%
English
32%
Tamil
8%
Telugu
7%
Kannada
4%
Malayalam
3%

Preventive care & lab recall

Illustrative lab program view · cohort + messaging health (not real PHI)

Patients
853
Wellness
170
Flagged
522
Sent
1,327
Queued
1,190
Read rate
76.7%
Patients & follow-up signals Export
PatientReportNotesChannelID
A. MehtaMay · 06HbA1c highWA8821
R. NambiarMay · 05CreatinineWA8822
S. DasMay · 04Wellness OKSMS8823
P. KaurMay · 04Hb lowWA8824

Pan‑India program analytics

Composition, geography, and velocity — mock charts for storytelling only

Patient language mix
  • Hindi 47%
  • English 32%
  • Other 21%
CTA taps by language
  • Hindi 63%
  • English 24%
  • Rest 13%
Top states · patients added
UP
KA
TN
BR
Growth · 2-week slices
Healthcare consultation

Let's talk patient outcomes

Partner with a healthcare-native team that understands both your clinical and commercial goals. Whether you're running a thousand-doctor PSP, a lab recall with trend messages, or clinic follow-up after the visit, we help you ship programs patients actually use.

Patient engagement

WhatsApp automation

Adherence programs

Medical content

Journey campaigns

Analytics & dashboards

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